help_center Troubleshooting & FAQ

Answers to common questions and fixes for common problems.

• description A trip's distance won't calculate Fix pickup/drop-off addresses so distance and price work. chevron_right
• description A driver can't open their trip link What to check when a driver link won't load or track location. chevron_right
• description Payment problems Troubleshoot Stripe/Revolut connection and checkout issues. chevron_right
• description Emails aren't arriving What to check when confirmations or quotes don't send. chevron_right
• description Getting more help How to reach support and what to include. chevron_right