Getting more help
When the answer isn't here, we are. Reach support from inside the app or from the Help Center, and we'll reply by email.
Raise a support ticket
Signed in, open Support in the sidebar to start a ticket. Because it's tied to your account, we can see which business you're on and pick up straight away — the quickest route for anything to do with your trips, quotes, invoices or settings. You'll get our replies by email and can carry on the conversation from the same thread.
Where to find it
Dashboard → Support → New ticketFrom the Help Center
Not signed in, or reading the guides? Use the Contact support link at the foot of any Help Center page. It reaches the same team — handy if you're stuck at the login screen or setting things up for the first time.
Where to find it
Help Center → Contact supportWhat to include
Tell us what you were doing, what you expected, and what actually happened. If it relates to a specific job, add the trip, quote or invoice number — and the customer's name, like Aoife Byrne, if that helps us find it. If something looked wrong on screen, a screenshot saves a lot of back-and-forth. The more you give us up front, the faster we can fix it.
Still need help?
Can't find what you're looking for? Send our support team a message and we'll reply by email.