Add a driver

Your drivers are the face of every trip. Add each one once — name, phone, email and photo — and they're ready to assign and dispatch.

The Drivers list showing each driver's name, photo, phone and status. — The Drivers list — new drivers appear here with their photo and contact details once you add them.

Create the driver

Open Drivers and choose Add driver. Enter the driver's name, phone number and email, and upload a photo. That's all it takes to make them available in the assignment picker and to have them show up on the dispatch board. A new driver like James Kelly is ready to carry jobs the moment you save.

Where to find it

Dashboard → Drivers → Add driver

Get the contact details right

The phone and email you enter are the channels job alerts travel down — a text with a trip link, a Telegram ping, an emailed run sheet. If a number has a typo, the driver never gets the job. Take a moment to confirm them, and add the driver's mobile in full international format if you dispatch by SMS.

Where to find it

Add driver → Name, phone, email, photo

Why the photo helps

A clear headshot isn't decoration. On a busy morning with three airport runs overlapping, a photo on the dispatch board lets you tell drivers apart at a glance, and a good photo reassures the passenger who's waiting at arrivals for a stranger in a suit. Use a plain, well-lit shot rather than a group photo or a logo.

Tip. Only active drivers appear in the assignment picker. A driver you add is active by default — if you ever need to pause someone, set them inactive rather than deleting them so their trip history stays intact. See Driver status & performance.

Tell us which cars they drive

Once the record exists, link the driver to the vehicles they're cleared and comfortable to handle — the executive saloon, the 8-seater van, the minibus. When a trip is booked on a particular car, matching drivers stand out so you assign the right person fast. See Which cars a driver can drive.

What happens next

With a driver in place you're ready to run jobs. Assign them to a trip from the trip screen or the dispatch board, and they'll receive a private trip link with the full run sheet and live location. Adding your first driver is one of the three steps on the first-trip checklist — add a car, add a driver, then book and dispatch a trip.

Still need help?

Can't find what you're looking for? Send our support team a message and we'll reply by email.